Frequently asked Questions
How long does it take to receive my order?
It takes between 2 and 4 weeks to receive your orders depending on the items and the country of delivery. When your order is shipped, you will automatically receive your tracking number. You also have the option of using our order tracking service here.
How much is shipping ?
We offer free and tracked delivery for the following countries: France, Belgium, Luxembourg, Switzerland and Canada.
We also deliver the rest of the world for the sum of 5,90€
If you want faster delivery, please contact us to give you a quote.
I only received part of my order. Is this normal?
If you order more than one item, it is normal that you will receive your order separately in several packages.
You will receive an email informing you of the status of your order and the shipping, you will have multiple emails if you order multiple items.
How to order ?
To order, simply go to our site: http://www.mapenderievintage.com You just have to choose the items of your choice by clicking on "Add to basket". Then, go to your basket (the little cart at the top right of our site) and click on "Proceed to payment".
What are the forms of payment accepted?
You can pay by credit card, we accept the following cards: Visa, Mastercard, American Express. You can also use PayPal or Apple Pay.
What if I am not satisfied with my order?
You have 14 days from the date of delivery of your order to you to notify us that you wish to make a return. If your product does not meet your expectations, just send us an email at: firstname.lastname@example.org - specifying your order number and the item you wish to return.
How can I get in touch with you?
The easiest and fastest way to contact us is to use our interactive chat service or use our contact form or email here: email@example.com
We respond between 24 hours and 48 hours.
Happy shopping to you!