How long does it take to receive my order ?
It takes between 2 and 4 weeks to receive your orders depending on the items and the delivery country. When your order is shipped, you will automatically receive your tracking number. You also have the option to use our order tracking service. here.
How much does delivery cost?
Delivery is free in France, whatever the amount of your order.
For other countries, shipping costs are free for orders of €39.90 or more, otherwise they are €5.90 per order.
I only received part of my order. Is this normal? ?
If you order multiple items, it is normal for you to receive your order separated into multiple packages.
You will receive an email informing you of the status of your order and shipping, you will have several emails if you order several items.
How to order ?
To order, simply go to our website: http://www.mapenderievintage.com All you have to do is select the items you want by clicking "Add to Cart." Then, go to your cart (the small cart at the top right of our site) and click "Proceed to Checkout."
What payment methods are accepted?
You can pay by credit card; we accept the following cards: Visa, Mastercard, and American Express. You can also use PayPal or Apple Pay.
What if I am not not satisfied with my order?
You have 14 days from the date of delivery of your order to your home to let us know that you wish to make a return. If your product does not meet your expectations, simply send us an email to: info@mapenderievintage.com - specifying your order number and the item you wish to return.
How can I cancel an order?
Unfortunately, once your order is validated in the system, it is automatically processed and we cannot cancel it.
Once you receive your order, you can request a return authorization if you wish to return it for a refund.
How can I contact you?
To contact us, The easiest and fastest way for you is to use our interactive chat service or via the email address: info@mapenderievintage.com
We respond within 24 to 48 hours.
Happy shopping!